Privacy & Terms

Privacy Policy

EMIRARTS respects your privacy. This policy explains how we collect, use, retain, and protect your personal information when you use our APP.

Information We Collect

Account information (name, email, and an optional profile photo) when you register
Location (precise), when you use the “locate me” map feature, to show venues near you
Product and usage data through PostHog analytics, associated with your account
Crash data, collected at app/system level and not linked to your identity, to help us fix problems and improve app stability
Newsletter subscription preferences via Mailchimp
Saved events and venue preferences

How We Use Your Data

We use your data to personalize your experience, send newsletter updates you've subscribed to, and improve our platform. We never sell your data to third parties.

Data Retention

We keep your personal data only for as long as it is needed for the purposes described in this policy:

Account information is retained while your account remains active.
Saved events and venue preferences are retained while your account remains active.
Newsletter subscription data is retained until you unsubscribe.
Analytics data is retained in aggregated or anonymized form.

When personal data is no longer required, or where we are no longer permitted to keep it, we delete or anonymize it without undue delay.

Account & Data Deletion

You may request deletion of your account and associated personal data at any time. In the EMIRARTS app you can delete your account from your account settings, or you can email us at fiona.garfagnini@emir-arts.com. Once your request is verified, we will delete your account information, saved events, and venue preferences, and remove you from our newsletter list — except where we are required to retain certain information to comply with a legal obligation. We action verified deletion requests without undue delay.

Your Rights (GDPR & UAE PDPL)

Depending on where you are located, you have rights over your personal data under the EU General Data Protection Regulation (GDPR) and the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). These include the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data (the “right to be forgotten”)
Restrict or object to certain processing of your data
Receive your data in a structured, commonly used, machine-readable format (data portability)
Withdraw your consent at any time, where processing is based on consent
Lodge a complaint with a supervisory authority — in the UAE, the UAE Data Office

To exercise any of these rights, contact us at fiona.garfagnini@emir-arts.com. We will respond in line with applicable law.

Terms of Service

By using our APP, you agree to these terms. EMIRARTS provides an editorial and cultural listing service for the UAE through our APP.

Content displayed through our APP (exhibition dates, venue hours, pricing) is sourced from venues and may change. We recommend confirming details directly with venues before visiting.

Contact

For privacy questions, data-deletion requests, or to exercise your rights, contact us at fiona.garfagnini@emir-arts.com